Terms Of Service

Overview

Welcome to Givo Media. The terms “we”, “us” and “our” refer to Givo Media. Givo Media operates this store and website, including all related information, content, features, tools, digital products and services provided through the website.

These Terms of Service, together with any policies referenced on our website, describe the conditions that apply when you visit our website, use our services, or purchase our digital products.

Please read these Terms carefully before using our website or purchasing from us. By visiting, interacting with, purchasing from, or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use our website or purchase our products.

Section 1: Access and Account

By using our website or purchasing our products, you confirm that you are legally allowed to enter into a binding agreement in your country of residence.

You agree to provide accurate, complete and current information when placing an order. You are responsible for ensuring that your email address and payment information are correct, as our products are delivered digitally.

You are responsible for maintaining the security of your account, login details, download links and product access. You may not sell, share, transfer, license or give access to your account or purchased digital products to another person, unless we have given prior written permission.

Section 2: Our Digital Products

Givo Media sells digital products, including but not limited to PDFs, templates, guides, prompts, planners, checklists, digital resources and other downloadable or online materials.

Our products are created for informational, educational and practical use. They are not professional, financial, legal, tax, medical or business advice. Any actions you take based on our products are your own responsibility.

We make reasonable efforts to describe our products clearly and accurately. However, we do not guarantee that any product will meet every personal expectation, business goal, financial goal, performance target or specific result.

Any examples, strategies, case studies, numbers, outcomes or references shown in our products or marketing materials are for illustration and education only. They do not guarantee that you will achieve the same or similar results.

You are responsible for how you use, apply and implement the information in our products. Results may vary depending on many factors outside our control, including your skills, effort, market, timing, budget, audience, execution and external conditions.

We may update, change, improve, replace or discontinue any product at any time without prior notice. Unless stated otherwise, purchasing a product does not guarantee lifetime updates, future versions or additional support.

Section 3: Orders and Access

When you place an order, you are making an offer to purchase a digital product from Givo Media. We reserve the right to accept, decline, cancel or limit any order where permitted by law.

Your order is accepted once payment has been received and the order has been confirmed. After purchase, access to the digital product may be provided by email, download link, order confirmation page, customer account or another digital delivery method.

Please review your order carefully before submitting it. Because our products are digital and may be made available immediately after purchase, we may be unable to cancel an order after access has been granted or the download has started.

Your purchase is subject to our Refund Policy and Digital Delivery Policy.

Section 4: Prices and Billing

Prices, discounts and promotions may change at any time without notice. The price charged will be the price shown at the time of purchase, unless there is an obvious pricing error.

You agree to provide accurate and complete payment and billing information. You confirm that you are authorized to use the payment method provided and that all charges will be honored by your payment provider.

We may correct pricing errors, product information errors or other inaccuracies at any time. If an order is affected by a clear error, we reserve the right to cancel or adjust the order where permitted by law.

Unless stated otherwise, prices are shown excluding or including taxes depending on the settings displayed at checkout and the applicable legal requirements.

Section 5: Digital Delivery

All products sold by Givo Media are digital products. No physical products are shipped, no shipping carrier is used and no tracking number is provided.

After completing your purchase, you will usually receive access to your product immediately or within a short time after payment confirmation. Delivery may be delayed due to payment processing, email provider delays, technical issues, incorrect email information or other circumstances outside our control.

You are responsible for entering the correct email address at checkout. If you do not receive your product, you should check your spam, junk or promotions folder first. You can contact us at info@givomedia.com if you need help accessing your purchase.

We are not responsible for delays or failed delivery caused by incorrect customer information, email filtering, device issues, internet problems, third-party platforms, payment providers or other circumstances outside our reasonable control.

Section 6: Refunds and Withdrawal Rights

Because our products are digital and can be accessed or downloaded immediately after purchase, all sales are generally final once access has been provided or the download has started, unless applicable law requires otherwise.

Where required by law, you may have a statutory right of withdrawal. However, by purchasing a digital product and requesting immediate access, you may be asked to expressly agree that you lose your statutory right of withdrawal once the download or access begins.

Refund requests are reviewed in accordance with our Refund Policy. We may consider a refund where there is a valid issue with the product, such as a serious technical problem, incorrect delivery, duplicate purchase or a product that materially differs from its description.

We generally do not offer refunds for change of mind, accidental purchases, lack of use, failure to apply the product, personal dissatisfaction without a valid product issue, or expectations that were not included in the product description.

Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded.

Section 7: Intellectual Property and License

All content, materials and digital products provided by Givo Media are owned by Givo Media or its licensors and are protected by intellectual property laws.

When you purchase a digital product, you receive a limited, personal, non-exclusive, non-transferable and revocable license to use the product for your own personal or internal business use only.

You may not copy, resell, redistribute, share, upload, reproduce, modify, publish, sublicense, transfer, give away, claim as your own, or create competing products based on our digital products without our prior written permission.

You may not upload our products to file-sharing platforms, marketplaces, template websites, AI training datasets, public databases, social media groups, online communities or any other platform where others can access, copy or download them.

Unauthorized use, copying, sharing or resale of our products may result in termination of access and legal action.

Section 8: Product Use and Customer Responsibility

You are solely responsible for how you use our products and any decisions, actions or results that come from using them.

Givo Media does not guarantee business growth, sales, revenue, profit, improved performance, academic results, personal results, advertising results, conversion rates, customer acquisition, platform approval or any other specific outcome.

You understand that digital resources require your own judgment, effort and implementation. You should review all information and adapt it to your own situation before using it.

We are not responsible for losses, damages, costs, missed opportunities, platform bans, advertising losses, business decisions, technical issues or other consequences resulting from your use or misuse of our products, to the fullest extent permitted by law.

Section 9: Third-Party Tools and Links

Our website or products may refer to third-party tools, platforms, websites, apps, services or resources. These may include, but are not limited to, Shopify, payment providers, AI tools, advertising platforms, design tools, email platforms or external websites.

We do not control third-party tools or websites and are not responsible for their content, availability, pricing, policies, performance, security, results or changes.

Your use of third-party tools is at your own risk and may be subject to separate terms and policies from those third parties.

Section 10: Relationship with Shopify

Our store is powered by Shopify, which enables us to provide our online store and related services. However, any purchases you make through our store are made directly with Givo Media.

By using our website, you acknowledge that Shopify is not responsible for any aspect of your purchase from Givo Media, including the content, quality, delivery or use of our digital products.

Section 11: Privacy

Personal information collected through our website is handled in accordance with our Privacy Policy. By using our website or purchasing from us, you acknowledge that you have read and understood our Privacy Policy.

Because our store is powered by Shopify and may use third-party service providers, certain information may be processed by Shopify, payment providers and other service providers as needed to operate the website, process payments, deliver products and provide customer support.

Section 12: Feedback and Reviews

If you submit feedback, reviews, suggestions, ideas, testimonials or other content to us, you grant Givo Media a worldwide, royalty-free, perpetual and transferable right to use, reproduce, display, publish, edit and distribute that content for business, marketing, product improvement and promotional purposes.

You confirm that any feedback or content you provide is accurate, lawful and does not violate the rights of any third party.

We may monitor, edit or remove feedback or content at our discretion, but we are not required to do so.

Section 13: Errors, Inaccuracies and Omissions

Occasionally, information on our website or in our products may contain errors, inaccuracies or omissions. These may relate to product descriptions, pricing, promotions, availability, product content or other information.

We reserve the right to correct errors, update information, change product content or cancel orders if information is inaccurate, where permitted by law.

We are not responsible for typographical errors, outdated information, minor inaccuracies or customer assumptions that are not clearly stated in the product description.

Section 14: Prohibited Uses

You may not use our website, products or services for any unlawful, harmful, abusive, fraudulent or unauthorized purpose.

You agree not to:

  1. Copy, resell, share or redistribute our digital products.

  2. Use our products to create directly competing products.

  3. Upload or transmit viruses, malware or harmful code.

  4. Attempt to gain unauthorized access to our website, systems or customer accounts.

  5. Use bots, scraping tools, automated systems or AI agents to extract content from our website or products.

  6. Misrepresent yourself or provide false information.

  7. Violate our intellectual property rights or the rights of others.

  8. Use our products in a way that violates any applicable law or platform policy.

We reserve the right to suspend or terminate access if we believe you have violated these Terms.

Section 15: Termination

We may suspend, restrict or terminate your access to our website, products or services at any time if you breach these Terms, misuse our products, violate our intellectual property rights, engage in fraudulent behavior or act in a way that may harm Givo Media or its customers.

Termination does not remove your obligation to pay any amounts owed or your responsibility for any prior misuse of our products.

Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law and any other provisions that should reasonably survive termination will continue to apply.

Section 16: Disclaimer of Warranties

To the fullest extent permitted by law, our website, services and digital products are provided on an “as is” and “as available” basis.

We make no guarantees, warranties or representations that:

  1. The website or products will meet your expectations.

  2. The website or products will be uninterrupted, secure or error-free.

  3. The information will always be complete, accurate, current or suitable for your specific situation.

  4. The products will produce any specific result, income, business growth, sales, performance or outcome.

  5. Any third-party tools, platforms or services mentioned will remain available, affordable or unchanged.

Some jurisdictions do not allow certain warranty exclusions, so some of the above exclusions may not apply to you. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

Section 17: Limitation of Liability

To the fullest extent permitted by law, Givo Media, its owners, partners, employees, contractors, service providers, affiliates and licensors shall not be liable for any direct, indirect, incidental, special, consequential, punitive or similar damages arising from your use of our website, services or digital products.

This includes, but is not limited to, lost profits, lost revenue, loss of business opportunities, advertising losses, data loss, technical issues, platform restrictions, reputational damage, loss of savings, replacement costs or any similar damages.

You agree that your use of our products is at your own risk. You are solely responsible for your decisions, actions, implementation and results.

To the fullest extent permitted by law, our total liability for any claim related to a purchased product shall not exceed the amount you paid for that specific product.

Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability that cannot be excluded under applicable consumer law.

Section 18: Indemnification

You agree to indemnify, defend and hold harmless Givo Media, its owners, partners, employees, contractors, service providers, affiliates and licensors from any claims, damages, losses, liabilities, costs or expenses arising from:

  1. Your breach of these Terms.

  2. Your misuse of our website or digital products.

  3. Your violation of any law or third-party right.

  4. Your unauthorized copying, sharing, resale or distribution of our products.

  5. Your use of our products in your own business, marketing, content, platforms or customer-facing materials.

Section 19: Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law or removed where necessary. The remaining provisions will continue to apply.

Section 20: Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms does not mean that we waive that right or provision.

These Terms, together with our Privacy Policy, Refund Policy, Digital Delivery Policy and any other policies posted on our website, form the entire agreement between you and Givo Media regarding your use of our website and products.

Section 21: Assignment

You may not transfer, assign or delegate your rights or obligations under these Terms without our prior written consent.

We may transfer, assign or delegate our rights and obligations where permitted by law, including in connection with a business transfer, restructuring or change of ownership.

Section 22: Governing Law

These Terms are governed by the laws of the Netherlands, unless mandatory consumer protection laws in your country of residence provide otherwise.

Any disputes will be handled by the competent courts of the Netherlands, unless applicable consumer law gives you the right to bring a claim in another jurisdiction.

Section 23: Changes to These Terms

We may update, change or replace these Terms from time to time by posting the updated version on our website.

The most current version will always be available on this page. Your continued use of our website or services after changes are posted means that you accept the updated Terms, unless applicable law requires a different process.

Section 24: Contact Information

Questions about these Terms of Service can be sent to:

Givo Media
Email: info@givomedia.com
Business registration number: 99868946
VAT number: NL869166682B01